What Happens When I Call Honda Roadside Assistance?

There’s a problem, and you need help. It could be a wide range of problems: your Honda CR-V has a flat tire, your Honda Civic suddenly stalled on the highway, you’ve run out of gas on your way to work, or something else. You know you need to call Honda Roadside Assistance, but what happens next? It’s a comfort to know Honda Roadside Assistance is coming to help. All it takes is a phone call to 1-866-864-5211 and a dispatcher will walk you through the rest. But there are a few details that it’s good to know in the event you have to call roadside assistance.

Will My Car Be Fixed On the Spot?

Honda Roadside Assistance is an emergency service, but it isn’t a technician that’s coming. It’s a service vehicle or a tow truck. If you’ve run out of fuel, need a boost, pulled from the ditch, or you need your spare tire installed, they can help you with that and get you on your way. More complex concerns mean your Honda needs to be towed.

Where Does My Honda Go?

Once the tow truck picks up your Honda, it’s transported to the nearest Honda dealership to be diagnosed and repaired. If you’re near KCMO, you can request to be towed to Jay Wolfe Honda. If it needs to go elsewhere, be aware that you’ll have to pay upfront for warranty repairs and request reimbursement from Honda.

Are There Other Services Honda Roadside Assistance Can Provide?

Honda’s there to help in any capacity possible. If you need a replacement vehicle, Honda Roadside Assistance can arrange a rental vehicle for you. They’ll also call emergency services if needed, make hotel arrangements, call a taxi, or relay a message to someone on your behalf. Honda Roadside Assistance is there to make your vehicle ownership as smooth, comfortable, and worry-free as possible. Every new Honda comes with roadside assistance for 3 years or 36,000 miles from new, and the Honda Clarity is for 3 years with unlimited mileage.