Customer reviews at Jay Wolfe Honda in Kansas City, MO

I have had my 2026 Honda Passport RTL serviced at Jay Wolfe since new. My experience with scheduled maintenance and warranty work has been exceptional. I have worked mostly with Ian Cochran who listens and goes the extra mile.

I’ve been getting my car serviced here for several years. All services have been well priced. William Cochran helped me last and was very helpful in telling me what services were due and what services I’ve had done in prior years.

Worked with Cheema and he was so great! Helped us find the car we liked & made the long process easy. Shawn in finance was awesome too! Managers were very accommodating and helpful!

Ian was my service advisor for work that I recently had done on my Honda CRV. He was very courteous, and explained the work that needed to be done on it, and the estimate of the costs. He kept me up to date on the progress of my vehicle, and promptly let me know when it had been completed / was ready to be picked up.

Great customer service from Brianna today! Greeted me with a smile and determination to make sure I was satisfied with the work done on my car. I was in and out in less than 45 minutes. Extremely pleasant and polite. I will definitely be having her be my service provider for my future needs. Thank you Brianna!

I was searching for a Honda Passport Elite in Ash Green and couldn’t find the exact vehicle I wanted anywhere in Nebraska. I came across one online at Jay Wolfe Honda in Kansas City, MO, and reached out to confirm availability. From the start, Mazin Zatar was fantastic to work with. We handled most of the process via text and phone calls. Mazin was extremely responsive, sent videos of the vehicle, and helped guide me through financing approval, which made everything very smooth. After driving 4.5 hours to pick up my new Passport, everything was ready when I arrived. Mazin was friendly, professional, and provided top-tier customer service. He even took the time to interact with my 11-year-old son, which meant a lot to us. He thoroughly went over all the features of the vehicle and made sure I felt confident before starting my long drive home. The finance department was also prepared and efficient, making the entire car-buying experience easy and stress-free. I highly recommend Mazin Zatar, Jay Wolfe Honda, and their entire team. It was well worth the drive!